Citation: Privacy International: Amazon’s contract with the NHS raises data privacy concerns

Privacy International (“PI”) has scrutinized Amazon’s contact with the Department of Health to harvest data for Alexa services.  The contract started from 14 December 2018 and will be in effect till 15 October 2024.

The contract covers Amazon using the data of the NHS website and integrating it with Alexa, allowing Alexa to better respond to medical questions. This permits Alexa to better respond to a range of medical questions with the vetted information available from the NHS website. Readers should note that the arrangement DOES NOT SHARE THIRD-PARTY HEALTHCARE DATA. The focus is permitting Alexa to access the NHS website’s publically available data to enhance its response to heathcare questions. Patient data, as far as we know, was not part of the agreement.

PI then goes on to scrutinize the contract in detail giving an overview of the key terms and conditions. The article also covers the commercial vs public interest issues arising from the redaction of parts of the contract, raising matters of transparency in government contracting.

The sharing of data under this agreement permits Alexa to use data gathered from the NHS website. This is for informational purposes as the site is typically a first port of call for those concerned about symptoms. By integrating this data Amazon helps Alexa enhance its service offering. It has notably been said, by the Guardian, that such accessibility was granted free of charge.

 

Ben Stokes and Gareth Thomas in the press – Protecting privacy in the spotlight

Many will have heard of the Sun’s recent egregious intrusion into the private and family life of cricketer Ben Stokes. The offending article by the Sun¬†delves into the family life of the famous cricketer in a manner which could be seen to breach the privacy rights of Stokes and his family.

The incident has placed the conduct of English journalists, particularly the Sun, under the spotlight. INFORRM has an excellent post on the issue.

Stokes statement on the article, released on Twitter, can be found here.

Many will also be aware of the exposing of rugby player Gareth Thomas’ HIV status following black mail attempts. This move is highly invasive and could be considered a misuse of private information.

The Independent Press Standards Organisation has commented on the incidents. This notes how the Editor’s Code operates to protect individuals in such scenarios and condemns the sensationalist headlines of articles¬† intruding upon privacy rights.